Frequently Asked Questions (FAQs) – FARCI
Shopping with FARCI is a seamless experience. Simply browse our curated collections, select your desired piece, and click ‘Add to Cart’. Proceed to checkout, provide the necessary details, and finalize your purchase with ease.
No, you may complete your purchase as a guest. However, registering an account grants you exclusive benefits, including order tracking, faster checkouts, and early access to our latest collections.
Creating an account is effortless. Click ‘Register’, fill in the required fields, and you’ll gain access to a more personalized shopping experience.
Certainly. Log into ‘My Account’ to amend your shipping address, billing details, or contact information at any time.
Absolutely. We uphold the highest standards of privacy and data security. Your personal information remains strictly confidential and is never shared with third parties. For details, refer to our Privacy Policy.
We offer secure and convenient payment options, including:
✔ Cash on Delivery (Pakistan only)
✔ Direct Bank Transfer for online transactions.
We currently process payments in:
✔ Pakistani Rupees (PKR) for domestic orders
Yes, we proudly ship worldwide, ensuring our designs reach you wherever you are.
✔ Pakistan: 3-5 business days
✔ International: 7-10 business days
✔ Made-to-Order Pieces: 6-8 weeks
At this time, we do not provide same-day delivery services.
Adding an item to your cart does not guarantee availability. If another client completes their purchase before you, the item may go out of stock.
Yes, all shipments are fully insured against theft or damage while in transit. A signature upon delivery is required to ensure secure receipt.
Each order is limited to a single delivery address. If you wish to send items to multiple locations, please place separate orders.
Orders may be altered or canceled within 24 hours of placement, provided they have not yet been processed for shipment. For assistance, kindly contact our support team.
Upon completing your purchase, you will receive an Order ID via email. You may use this to track your shipment through our website or reach out to our customer support team for real-time updates.
We do not offer refunds or returns. However, if you receive a damaged or incorrect item, we offer an exchange or store credit (excluding shipping fees), provided the issue is reported within 14 days of delivery.
Yes, we offer complimentary repairs for up to 10 Days from the date of purchase, ensuring the longevity and perfection of your investment.
At present, we do not offer gift cards.