Shipping Information
We want to make your FARCI shopping experience as easy and enjoyable as possible. Here’s everything you need to know about our delivery process:
1. What is the delivery time?
- For Local Orders: We aim to deliver your order within 3-5 business days. The exact timing can vary depending on the size and availability of the product, but we always strive to process your order within 24 hours, so you can expect your item as soon as possible.
- Note: Delivery times may be affected by product availability and payment authorization. In some cases, we might need a quick verification to ensure your order goes through smoothly.
2. What are the delivery charges for local and international orders?
- For Local Orders: Enjoy free shipping on all orders above PKR 5,000. For orders below PKR 5,000, we offer a flat shipping fee of PKR 250.
- For International Orders: Shipping costs for international deliveries are calculated based on the weight and destination of your order. You’ll see the exact shipping cost during checkout, so there are no surprises.
3. Does the price of the order include shipping?
- Shipping charges are shown clearly on the checkout page, so you’ll always know the total cost, including any delivery fees.
4. How do I track my order?
- Once your order is on its way, we’ll send you a Tracking ID via email and SMS. You can easily track your order’s journey through the courier’s website, using your unique tracking number.
5. What shipping methods do you use?
- We work with trusted, reliable couriers to ensure your FARCI pieces reach you safely.
- Delivery Times: Local orders typically arrive within 2-4 business days, while international orders usually take 7-10 business days.
6. What if I’m unavailable to receive my order?
- Don’t worry! Our delivery agents will make two attempts to deliver your parcel. If you’re unavailable after both attempts, your order will be returned to us.
- To make sure everything runs smoothly, please double-check that your address, country, and area code are correctly entered when placing your order.
We want to make sure you’re delighted with your FARCI experience from start to finish. If you have any questions or need assistance, feel free to reach out to us—we’re here to help!